Frequently Asked Questions

Everything you need to know about your Molecule experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.

How do I determine my size?

Each product page features a detailed size guide. We recommend measuring your favorite garment and comparing it to our specifications for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, Molecule is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes in all our seasonal collections.

Can I change or cancel my order?

Orders can be modified or cancelled within 60 minutes of placement. After this window, the order is sent to our warehouse for processing and cannot be changed.